For many organisations, the information management system is limited to a bunch of loosely organised files on the network: a digital haystack where documents can easily be lost. Exact Synergy links documents, e-mails and files to people, projects and products. Advanced search options provide you with the information management system you need at your fingertips, and everyone has access to the same information. Important documents are stored once and referenced over and over again, so there's no confusion over who has the most current version, or who is responsible for what content. Functions for version control tell you which version is active and which version is still in progress. Important documents can be added to a list of favourites that you can access quickly and easily from your personal homepage. You can reduce the time you spend searching for information and increase the time you have to use it. Most importantly, with Synergy Knowledge Management, knowledge and information is never lost.
- Provide access to all documents & work in process securely via the Internet or intranet to internal team members, customers, and business partners.
- Use the Microsoft Office Add-in to quickly import e-mail from Outlook or files from within Word, Excel, PowerPoint, or Frontpage.
- Allocate roles and rights to create secure layers in your information and to authorize new documents.
- Find information in seconds with searches by customer, vendor, project, resource, item, date range, and other user-defined fields, as well as links to processes and financial transactions.
- Reduce your overall storage requirements by storing each document only once and referencing it over and over again.
- Ensure that documents are read, assessed and followed up on by the right people with automated workflow functions.
- Retain maximum control of your information through the use of version control, checking in and out, activating and archiving documents.
- Make policy documents, such as the quality manual or your ISO procedures, available to the entire organisation on your intranet.
- Retain knowledge from all current and former employees by storing workflow, documents, and projects in a centralised database.